FAQ

If you can't find the answer to your question below then please email us

Product questions

Can I mix the sizes of the badges ?

Can we have any colour ribbon on our rosettes ?

Do I need to edit any photograph before I send it ?

Can I design my badge on line ?

I can’t see the design I want

I see the type of design I like – but I want to change it – is that possible?

Can I add a photograph to my sash order ?

Is there a limit to the text we can add to a sash or badge ?

Can you add a logo to our sash order ?

How do I order a customised rosette ?

What kind of fastening is on the rosettes and badges ?

What size are the badges, rosettes and sashes

What colours of rosette are available

Can I send my own design for a badge or rosette centre

Ordering questions

Are you available by phone if we need to discuss an order ?

Is there a minimum order ?

Do you correct my spelling error if I make a mistake when ordering?

Delivery questions

How long will my order take ?

Can I order for same day delivery?